← Back to Twilio History
minor✓ Resolved
SMS Delivery Receipt Delays from a Subset of Twilio Phone Numbers to Tigo and Empresa de Telecomunicaciones de Bogota Colombia
Status
resolved
Duration
59 minutes
Updates
2
Coverage
0 articles
INCIDENT TIMELINE
✓ ResolvedSat, Aug 8, 2026, 05:15 PM
This incident has been resolved.
monitoringSat, Aug 8, 2026, 04:23 PM
We have observed a recovery in SMS delivery receipts from a subset of Twilio Phone Numbers to Tigo and Empresa de Telecomunicaciones de Bogota network subscribers in Colombia and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingSat, Aug 8, 2026, 04:15 PM
Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Phone Numbers to Tigo and Empresa de Telecomunicaciones de Bogota network subscribers in Colombia. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
📊 TECHNICAL DETAILS
Internal ID
34b1a5c4-2d91-40aa-a65b-16ad9f019e46
External ID
mr1s0hvl0znw
🕐 Started
Sat, Aug 8, 2026, 04:15 PM
🔄 Last Updated
Sat, Aug 8, 2026, 05:15 PM
✓ Resolved
Sat, Aug 8, 2026, 05:15 PM
MINOR
Impact Level
59 minutes
Total Duration
2
Status Updates
Affected Components
SMS, Latin America
REQUEST COVERAGE
No article has been written for this incident yet. When 100 people request coverage, we automatically generate one.
0 / 100 requests100 more needed