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minor✓ Resolved

AccSec Canada API Issue

Twilio•Wed, Jan 21, 2026, 09:29 PM
Status
resolved
Duration
1d 9h
Updates
7
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedFri, Jan 23, 2026, 06:57 AM
This incident has been resolved.
monitoringThu, Jan 22, 2026, 06:20 AM
We have started seeing recovery with AccSec – Canada API Errors. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
monitoringThu, Jan 22, 2026, 05:57 AM
We have started seeing recovery with AccSec – Canada API Errors. We will continue to monitor to ensure a full recovery. We expect to provide another update in 30 minutes or as soon as more information becomes available.
investigatingThu, Jan 22, 2026, 04:05 AM
Our monitoring systems have detected a potential issue with AccSec - Canada API Errors. Our engineering team has been alerted and is actively investigating. We will provide another update in 8 hours or as soon as more information becomes available.
investigatingThu, Jan 22, 2026, 12:14 AM
Our monitoring systems have detected a potential issue with AccSec - Canada API Errors. Our engineering team has been alerted and is actively investigating. We will provide another update in 4 hours or as soon as more information becomes available.
investigatingWed, Jan 21, 2026, 10:34 PM
Our monitoring systems have detected a potential issue with AccSec - Canada API Errors. Our engineering team has been alerted and is actively investigating. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingWed, Jan 21, 2026, 09:34 PM
Our monitoring systems have detected a potential issue with AccSec - Canada API Errors. Our engineering team has been alerted and is actively investigating. We will provide another update in 1 hours or as soon as more information becomes available.
identifiedWed, Jan 21, 2026, 09:29 PM
Our monitoring systems have detected a potential issue with AccSec - Canada API Errors. Our engineering team has been alerted and is actively investigating. We will provide another update in 1 hours or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
3463000c-414a-4634-9cb0-4914810d4364
External ID
9xp8ssxs6sv6
🕐 Started
Wed, Jan 21, 2026, 09:29 PM
🔄 Last Updated
Fri, Jan 23, 2026, 06:57 AM
✓ Resolved
Fri, Jan 23, 2026, 06:57 AM
MINOR
Impact Level
1d 9h
Total Duration
7
Status Updates
Affected Components
Other
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