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minor✓ Resolved
SMS Delivery Failures from Twilio to Multiple Countries
Status
resolved
Duration
11h 56m
Updates
7
Coverage
0 articles
INCIDENT TIMELINE
✓ ResolvedSun, Jun 7, 2026, 10:30 AM
This incident has been resolved.
monitoringSun, Jun 7, 2026, 10:12 AM
We have observed a recovery in SMS delivery from Twilio to multiple countries and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.
monitoringSun, Jun 7, 2026, 06:12 AM
We have observed a recovery in SMS delivery from Twilio to multiple networks in multiple countries and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
monitoringSun, Jun 7, 2026, 04:11 AM
We have observed a recovery in SMS delivery from Twilio to network subscribers on multiple networks in multiple countries and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedSun, Jun 7, 2026, 02:07 AM
Twilio customers may be experiencing SMS delivery failures from Twilio to multiple countries. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
identifiedSun, Jun 7, 2026, 12:06 AM
Twilio customers may be experiencing SMS delivery failures from Twilio to multiple countries. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedSat, Jun 6, 2026, 11:06 PM
Twilio customers may be experiencing SMS delivery failures from Twilio to multiple countries. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigatingSat, Jun 6, 2026, 10:33 PM
Twilio customers may be experiencing SMS delivery failures from Twilio to multiple countries. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
📊 TECHNICAL DETAILS
Internal ID
33f746e9-8bac-42ff-a5fb-83aa2598715a
External ID
dp0z8dc2sv1d
🕐 Started
Sat, Jun 6, 2026, 10:33 PM
🔄 Last Updated
Sun, Jun 7, 2026, 10:30 AM
✓ Resolved
Sun, Jun 7, 2026, 10:30 AM
MINOR
Impact Level
11h 56m
Total Duration
7
Status Updates
Affected Components
SMS Long Code, North AmericaSMS Short Code, North AmericaSMS Toll-Free, North AmericaSMS, Latin AmericaSMS, APACSMS, EuropeSMS, Middle East & Africa
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