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minor✓ Resolved

SMS Delivery Delays from Twilio to Orange Cameroon

Twilio•Tue, Mar 17, 2026, 03:02 PM
Status
resolved
Duration
1d 5h
Updates
6
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedWed, Mar 18, 2026, 08:45 PM
This incident has been resolved.
monitoringWed, Mar 18, 2026, 06:37 PM
We have observed a recovery in SMS delivery from Twilio to Orange network subscribers in Cameroon and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedWed, Mar 18, 2026, 06:36 AM
Twilio customers are still be experiencing SMS delivery delays from Twilio to Orange network subscribers in Cameroon. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
investigatingTue, Mar 17, 2026, 10:36 PM
Twilio customers are still be experiencing SMS delivery delays from Twilio to Orange network subscribers in Cameroon. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
investigatingTue, Mar 17, 2026, 06:00 PM
Twilio customers are still be experiencing SMS delivery delays from Twilio to Orange network subscribers in Cameroon. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
investigatingTue, Mar 17, 2026, 04:01 PM
Twilio customers may still be experiencing SMS delivery delays from Twilio to Orange network subscribers in Cameroon. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingTue, Mar 17, 2026, 03:02 PM
Twilio customers may be experiencing SMS delivery delays from Twilio to Orange network subscribers in Cameroon. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
33e50ec9-cff4-4129-9fec-c08599d2a06d
External ID
nftdg592bl4l
🕐 Started
Tue, Mar 17, 2026, 03:02 PM
🔄 Last Updated
Wed, Mar 18, 2026, 08:45 PM
✓ Resolved
Wed, Mar 18, 2026, 08:45 PM
MINOR
Impact Level
1d 5h
Total Duration
6
Status Updates
Affected Components
SMS, Middle East & Africa
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