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major✓ Resolved

Projects in stuck state in EU-CENTRAL-1 (Frankfurt)

SupabaseThu, Jul 16, 2026, 07:00 AM
Status
resolved
Duration
4h 40m
Updates
5
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedThu, Jul 16, 2026, 11:40 AM
This incident has been resolved.
monitoringThu, Jul 16, 2026, 10:14 AM
All impacted projects have now been successfully restarted, and functionality has been restored. We are moving this incident to Monitoring for an additional hour while we continue to ensure stability. If you believe your project in eu-central-1 (Frankfurt) is still impacted by this issue, please open a support ticket and we'll work with you directly to investigate.
identifiedThu, Jul 16, 2026, 09:16 AM
The majority of impacted projects have now been recovered, and functionality has been restored for most customers. Our team continues to work through the remaining affected projects individually to restore normal functionality as quickly as possible. We will continue to provide updates as this work progresses.
identifiedThu, Jul 16, 2026, 07:42 AM
The majority of impacted projects have now been recovered, and functionality has been restored for most customers. Our team continues to work through the remaining affected projects individually to restore normal functionality as quickly as possible. We will continue to provide updates as this work progresses.
identifiedThu, Jul 16, 2026, 07:02 AM
We are continuing to work on a fix for this issue.
identifiedThu, Jul 16, 2026, 07:00 AM
Our infrastructure provider experienced a connectivity issue in the EU-CENTRAL-1 (Frankfurt) Region, between 4:11 PM PDT and 6:24 PM PDT, which has now been resolved. As a result of this incident, a number of Supabase projects were left in a stuck state. Our team is actively working through the list of impacted projects to restore normal functionality as quickly as possible. We will continue to provide updates as restoration work progresses.

📊 TECHNICAL DETAILS

Internal ID
333826b3-8ee0-474f-9118-8da8be43e82f
External ID
xmg8tmj6lsk4
🕐 Started
Thu, Jul 16, 2026, 07:00 AM
🔄 Last Updated
Thu, Jul 16, 2026, 11:40 AM
✓ Resolved
Thu, Jul 16, 2026, 11:40 AM
MAJOR
Impact Level
4h 40m
Total Duration
5
Status Updates
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