← Back to Zoom History
minor✓ Resolved

Service Degradation Affecting Zoom Voice Agent Service.

Zoom•Mon, Jun 29, 2026, 06:17 AM
Status
resolved
Duration
2h 17m
Updates
3
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedMon, Jun 29, 2026, 08:35 AM
This incident has been resolved.
monitoringMon, Jun 29, 2026, 08:16 AM
The issue preventing affecting Zoom Voice Agent Service has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
identifiedMon, Jun 29, 2026, 06:38 AM
We have successfully identified the root cause affecting Zoom Voice Agent Service. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
investigatingMon, Jun 29, 2026, 06:17 AM
We are currently investigating a service degradation affecting Zoom Voice Agent Service. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

📊 TECHNICAL DETAILS

Internal ID
33240fcb-15b2-4db3-ba9f-055da7e7afa4
External ID
ndxjszdjtj0x
🕐 Started
Mon, Jun 29, 2026, 06:17 AM
🔄 Last Updated
Mon, Jun 29, 2026, 08:35 AM
✓ Resolved
Mon, Jun 29, 2026, 08:35 AM
MINOR
Impact Level
2h 17m
Total Duration
3
Status Updates
Affected Components
Voice AgentChat Agent
REQUEST COVERAGE
No article has been written for this incident yet. When 100 people request coverage, we automatically generate one.
0 / 100 requests100 more needed