minor✓ Resolved

Cloudflare Zero Trust: Gateway Issues

Cloudflare•2026-05-12 21:00 UTC

Status

resolved

Duration

24 minutes

Updates

Coverage

0 articles

INCIDENT TIMELINE

✓ Resolved2026-05-12 21:25 UTC

This incident has been resolved.

investigating2026-05-12 21:00 UTC

Cloudflare is investigating issues with the DNS resolver component within Gateway in our Chennai (MAA) and Mumbai (BOM) data centers. Performance and connectivity through Gateway may be impacted, and identity-based Gateway policies may not be enforced correctly for users in these regions. We are working to understand the full impact and mitigate this problem

📊 TECHNICAL DETAILS

Internal ID

3303b28e-f787-4ae6-bc26-d9264dc44bb2

External ID

pr9wt4ntvb6j

🕐 First reported

2026-05-12 21:00 UTC

🔄 Last Updated

2026-05-12 21:25 UTC

✓ Resolved

2026-05-12 21:25 UTC

MINOR

Impact Level

24 minutes

Total Duration

Status Updates

Affected Components

Chennai, India - (MAA)Mumbai, India - (BOM)Zero Trust

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