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major✓ Resolved
SaaS Manager performance is degraded
Status
resolved
Duration
4h 48m
Updates
3
Coverage
0 articles
INCIDENT TIMELINE
✓ ResolvedSat, May 16, 2026, 08:40 PM
This incident has been resolved.
monitoringSat, May 16, 2026, 05:46 PM
Issues with file uploads and downloads, pages not loading, and errors affecting some integrations and workflows are now resolved. Customers may still experience issues with images loading properly, and our engineering team is actively working to resolve them. We expect further progress and resolution later today. The issue affected both the US and EU regions.
identifiedSat, May 16, 2026, 05:33 PM
The issue has been identified, and our engineers are working on a fix.
investigatingSat, May 16, 2026, 03:51 PM
Files can not be uploaded or downloaded, and images may not be loading properly. Pages within the application may not be loading. Some integrations and workflows may have experienced errors. This issue affects the US and EU regions. Our engineering team is currently investigating.
📊 TECHNICAL DETAILS
Internal ID
32f0b5d7-86ea-4e77-9a91-efe329dd5511
External ID
q4nlhty38qlc
🕐 Started
Sat, May 16, 2026, 03:51 PM
🔄 Last Updated
Sat, May 16, 2026, 08:40 PM
✓ Resolved
Sat, May 16, 2026, 08:40 PM
MAJOR
Impact Level
4h 48m
Total Duration
3
Status Updates
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