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minor✓ Resolved
SMS Delivery Failures from Twilio to Orange Madagascar
Status
resolved
Duration
3d 10h
Updates
10
Coverage
0 articles
INCIDENT TIMELINE
✓ ResolvedSun, May 10, 2026, 11:55 PM
This incident has been resolved.
monitoringSun, May 10, 2026, 09:46 PM
We have observed a recovery in SMS delivery from Twilio to Orange network subscribers in Madagascar and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedSat, May 9, 2026, 09:44 PM
Twilio customers may be experiencing SMS delivery failures from Twilio to Orange network subscribers in Madagascar. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
identifiedFri, May 8, 2026, 09:41 PM
Twilio customers may be experiencing SMS delivery failures from Twilio to Orange network subscribers in Madagascar. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
identifiedFri, May 8, 2026, 05:40 AM
Twilio customers may be experiencing SMS delivery failures from Twilio to Orange network subscribers in Madagascar. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
identifiedThu, May 7, 2026, 09:40 PM
Twilio customers may be experiencing SMS delivery failures from Twilio to Orange network subscribers in Madagascar. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
identifiedThu, May 7, 2026, 05:36 PM
Twilio customers may be experiencing SMS delivery failures from Twilio to Orange network subscribers in Madagascar. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
identifiedThu, May 7, 2026, 03:35 PM
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Orange network subscribers in Madagascar. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedThu, May 7, 2026, 02:33 PM
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Orange network subscribers in Madagascar. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigatingThu, May 7, 2026, 02:21 PM
Twilio customers may be experiencing SMS delivery failures from Twilio to Orange network subscribers in Madagascar. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingThu, May 7, 2026, 01:15 PM
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Orange network subscribers in Madagascar. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
📊 TECHNICAL DETAILS
Internal ID
3212b5b2-bdba-460b-8e67-1ee8f57e8f28
External ID
35z956qmt7m7
🕐 Started
Thu, May 7, 2026, 01:15 PM
🔄 Last Updated
Sun, May 10, 2026, 11:55 PM
✓ Resolved
Sun, May 10, 2026, 11:55 PM
MINOR
Impact Level
3d 10h
Total Duration
10
Status Updates
Affected Components
SMS, Middle East & Africa
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