minor✓ Resolved

SMS Delivery Delays from Twilio to Banglalink Bangladesh

Twilio•2026-10-03 11:07 UTC

Status

resolved

Duration

8h 37m

Updates

Coverage

0 articles

INCIDENT TIMELINE

✓ Resolved2026-10-03 19:45 UTC

This incident has been resolved.

monitoring2026-10-03 18:03 UTC

We have observed a recovery in SMS delivery from Twilio to Banglalink network subscribers in Bangladesh and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

investigating2026-10-03 14:14 UTC

Twilio customers may be experiencing SMS delivery delays from Twilio to Banglalink network subscribers in Bangladesh. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.

investigating2026-10-03 12:13 UTC

Twilio customers may be experiencing SMS delivery delays from Twilio to Banglalink network subscribers in Bangladesh. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

investigating2026-10-03 11:07 UTC

Twilio customers may be experiencing SMS delivery delays from Twilio to Banglalink network subscribers in Bangladesh. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID

317d3014-43b0-40f9-ad50-3ddee17c3c87

External ID

4cpj9bc745k8

🕐 Started

2026-10-03 11:07 UTC

🔄 Last Updated

2026-10-03 19:45 UTC

✓ Resolved

2026-10-03 19:45 UTC

MINOR

Impact Level

8h 37m

Total Duration

Status Updates

Affected Components

SMS, APAC

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