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minor✓ Resolved
SMS Delivery Failures From a Subset of Twilio Short Codes to Multiple Networks in India
Status
resolved
Duration
1h 52m
Updates
4
Coverage
0 articles
INCIDENT TIMELINE
✓ ResolvedSat, Sep 5, 2026, 08:50 PM
This incident has been resolved.
monitoringSat, Sep 5, 2026, 07:16 PM
We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to network subscribers on multiple networks in India and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
monitoringSat, Sep 5, 2026, 07:12 PM
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to network subscribers on multiple networks in India. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedSat, Sep 5, 2026, 07:09 PM
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to network subscribers on multiple networks in India. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingSat, Sep 5, 2026, 06:57 PM
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to network subscribers on multiple networks in India. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
📊 TECHNICAL DETAILS
Internal ID
30aa1325-3b23-477f-b3a4-f165fff52190
External ID
4xm9433y3n9p
🕐 Started
Sat, Sep 5, 2026, 06:57 PM
🔄 Last Updated
Sat, Sep 5, 2026, 08:50 PM
✓ Resolved
Sat, Sep 5, 2026, 08:50 PM
MINOR
Impact Level
1h 52m
Total Duration
4
Status Updates
Affected Components
SMS, APAC
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