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minor✓ Resolved

SMS Delivery Failures from Twilio to Multiple Networks in India

Twilio•
Status
resolved
Duration
7h 14m
Updates
5
Coverage
0 articles

INCIDENT TIMELINE

✓ Resolved
This incident has been resolved.
identified
Twilio customers may be experiencing SMS delivery failures from Twilio to network subscribers on multiple networks in India. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Phone Numbers to network subscribers on multiple networks in India. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Phone Numbers to multiple networks in India. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigating
Twilio customers may be experiencing SMS delivery failures from Twilio to network subscribers on multiple networks in India. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
investigating
Twilio customers may be experiencing SMS delivery failures from Twilio to multiple networks in India when using pre-registered sender IDs. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
3025bf74-66fc-4313-bfb9-ec7c8f79511d
External ID
s927b24n76gz
🕐 First reported
🔄 Last Updated
✓ Resolved
MINOR
Impact Level
7h 14m
Total Duration
5
Status Updates
Affected Components
SMS, APAC
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