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minor✓ Resolved

SMS Delivery Failures from Twilio to Multiple Networks in India

TwilioTue, Jun 16, 2026, 11:50 AM
Status
resolved
Duration
7h 14m
Updates
5
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedTue, Jun 16, 2026, 07:05 PM
This incident has been resolved.
identifiedTue, Jun 16, 2026, 04:24 PM
Twilio customers may be experiencing SMS delivery failures from Twilio to network subscribers on multiple networks in India. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
identifiedTue, Jun 16, 2026, 02:23 PM
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Phone Numbers to network subscribers on multiple networks in India. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedTue, Jun 16, 2026, 01:14 PM
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Phone Numbers to multiple networks in India. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigatingTue, Jun 16, 2026, 12:55 PM
Twilio customers may be experiencing SMS delivery failures from Twilio to network subscribers on multiple networks in India. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingTue, Jun 16, 2026, 11:50 AM
Twilio customers may be experiencing SMS delivery failures from Twilio to multiple networks in India when using pre-registered sender IDs. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
3025bf74-66fc-4313-bfb9-ec7c8f79511d
External ID
s927b24n76gz
🕐 Started
Tue, Jun 16, 2026, 11:50 AM
🔄 Last Updated
Tue, Jun 16, 2026, 07:05 PM
✓ Resolved
Tue, Jun 16, 2026, 07:05 PM
MINOR
Impact Level
7h 14m
Total Duration
5
Status Updates
Affected Components
SMS, APAC
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