minor✓ Resolved

Mobile users unable to see Work Mode and the Model Picker

OpenAI•2026-09-23 23:25 UTC

Status

resolved

Duration

25 minutes

Updates

Coverage

0 articles

INCIDENT TIMELINE

✓ Resolved2026-09-23 23:50 UTC

This incident has been resolved.

monitoring2026-09-23 23:32 UTC

We have applied the mitigation and are monitoring the recovery.

investigating2026-09-23 23:25 UTC

We have identified that mobile users are not able to see work mode or the model picker when using ChatGPT.

We are working on implementing a mitigation.

📊 TECHNICAL DETAILS

Internal ID

2fe90d6f-4fb1-41a7-8ab6-2b7dee64ad7b

External ID

01M389CDQ97B11QPMSRAAYSE5S

🕐 Started

2026-09-23 23:25 UTC

🔄 Last Updated

2026-09-23 23:50 UTC

✓ Resolved

2026-09-23 23:50 UTC

MINOR

Impact Level

25 minutes

Total Duration

Status Updates

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