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minor✓ Resolved
SMS Delivery Delays from Twilio to MTN Nigeria
Status
resolved
Duration
2h 44m
Updates
3
Coverage
0 articles
INCIDENT TIMELINE
✓ ResolvedWed, Jun 3, 2026, 11:05 PM
This incident has been resolved.
monitoringWed, Jun 3, 2026, 09:09 PM
We have observed a recovery in SMS delivery from Twilio to MTN network subscribers in Nigeria and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedWed, Jun 3, 2026, 08:26 PM
Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to MTN network subscribers in Nigeria. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigatingWed, Jun 3, 2026, 08:20 PM
Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to MTN network subscribers in Nigeria. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
📊 TECHNICAL DETAILS
Internal ID
2f9b1922-656a-4957-a96a-de8bee0268ff
External ID
p3qpsmdp63py
🕐 Started
Wed, Jun 3, 2026, 08:20 PM
🔄 Last Updated
Wed, Jun 3, 2026, 11:05 PM
✓ Resolved
Wed, Jun 3, 2026, 11:05 PM
MINOR
Impact Level
2h 44m
Total Duration
3
Status Updates
Affected Components
SMS, Middle East & Africa
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