minor✓ Resolved

SMS Delivery Delays from Twilio to MTN Nigeria

Twilio•2026-06-03 20:20 UTC

Status

resolved

Duration

2h 44m

Updates

Coverage

0 articles

INCIDENT TIMELINE

✓ Resolved2026-06-03 23:05 UTC

This incident has been resolved.

monitoring2026-06-03 21:09 UTC

We have observed a recovery in SMS delivery from Twilio to MTN network subscribers in Nigeria and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

identified2026-06-03 20:26 UTC

Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to MTN network subscribers in Nigeria. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

investigating2026-06-03 20:20 UTC

Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to MTN network subscribers in Nigeria. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID

2f9b1922-656a-4957-a96a-de8bee0268ff

External ID

p3qpsmdp63py

🕐 First reported

2026-06-03 20:20 UTC

🔄 Last Updated

2026-06-03 23:05 UTC

✓ Resolved

2026-06-03 23:05 UTC

MINOR

Impact Level

2h 44m

Total Duration

Status Updates

Affected Components

SMS, Middle East & Africa

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