← Back to Twilio History
minor✓ Resolved

SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Multiple Networks in United States

TwilioMon, Jun 1, 2026, 02:18 PM
Status
resolved
Duration
22h 41m
Updates
10
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedTue, Jun 2, 2026, 01:00 PM
This incident has been resolved.
monitoringTue, Jun 2, 2026, 12:36 PM
We have observed a recovery in SMS delivery receipts from a subset of Twilio Short Codes to network subscribers on multiple networks in the United States and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.
monitoringTue, Jun 2, 2026, 08:31 AM
We have observed a recovery in SMS delivery receipts from a subset of Twilio Short Codes to multiple networks in the United States and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
monitoringTue, Jun 2, 2026, 06:27 AM
We have observed a recovery in SMS delivery receipts from a subset of Twilio Short Codes to network subscribers on multiple networks in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedMon, Jun 1, 2026, 11:07 PM
Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Short Codes to network subscribers on multiple networks in the United States. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 8 hours or as soon as more information becomes available.
identifiedMon, Jun 1, 2026, 07:06 PM
Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Short Codes to network subscribers on multiple networks in the United States. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 4 hours or as soon as more information becomes available.
identifiedMon, Jun 1, 2026, 05:05 PM
Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Short Codes to network subscribers on multiple networks in the United States. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedMon, Jun 1, 2026, 04:04 PM
Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Short Codes to network subscribers on multiple networks in the United States. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
identifiedMon, Jun 1, 2026, 03:22 PM
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to network subscribers on multiple networks in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedMon, Jun 1, 2026, 02:22 PM
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to network subscribers on multiple networks in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigatingMon, Jun 1, 2026, 02:18 PM
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to network subscribers on multiple networks in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
2f71a886-7be0-44a6-99ef-cff28872c272
External ID
fdvbb83f17d0
🕐 Started
Mon, Jun 1, 2026, 02:18 PM
🔄 Last Updated
Tue, Jun 2, 2026, 01:00 PM
✓ Resolved
Tue, Jun 2, 2026, 01:00 PM
MINOR
Impact Level
22h 41m
Total Duration
10
Status Updates
Affected Components
SMS Short Code, North America
REQUEST COVERAGE
No article has been written for this incident yet. When 100 people request coverage, we automatically generate one.
0 / 100 requests100 more needed