major✓ Resolved

Avalara service degradation causing some checkouts for merchants using Avalara to fall back to Shopify tax engine

Shopify•2019-12-04 22:30 UTC

Status

resolved

Duration

34m

Updates

Coverage

0 articles

INCIDENT TIMELINE

✓ Resolved2019-12-04 23:04 UTC

This incident has been resolved.

resolved2019-12-04 23:04 UTC

This incident has been resolved.

investigating2019-12-04 22:59 UTC

We are currently investigating this issue.

Internal ID

2eff9b32-f834-4d72-8d83-805a4da740c8

External ID

7thwh85tjm4m

🕐 Started

2019-12-04 22:30 UTC

🔄 Last Updated

2020-03-27 14:09 UTC

✓ Resolved

2019-12-04 23:04 UTC

MAJOR

Impact Level

34m

Total Duration

Status Updates

Affected Components

Third party services

REQUEST COVERAGE

No article has been written for this incident yet. When 100 people request coverage, we request generation of one.

0 / 100 requests100 more needed