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minor✓ Resolved

SMS Delivery Delays from a Subset of Twilio Short Codes to Dish United States

Twilio•Mon, Aug 3, 2026, 02:40 PM
Status
resolved
Duration
9h 25m
Updates
5
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedTue, Aug 4, 2026, 12:05 AM
This incident has been resolved.
identifiedMon, Aug 3, 2026, 09:52 PM
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Dish network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
identifiedMon, Aug 3, 2026, 05:46 PM
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Dish network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
identifiedMon, Aug 3, 2026, 03:40 PM
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Dish network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedMon, Aug 3, 2026, 02:40 PM
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Dish network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigatingMon, Aug 3, 2026, 02:40 PM
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Dish network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
2db6ad4f-f55d-4c40-9f6e-909c3217165d
External ID
318q69l49lgc
🕐 Started
Mon, Aug 3, 2026, 02:40 PM
🔄 Last Updated
Tue, Aug 4, 2026, 12:05 AM
✓ Resolved
Tue, Aug 4, 2026, 12:05 AM
MINOR
Impact Level
9h 25m
Total Duration
5
Status Updates
Affected Components
SMS Short Code, North America
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