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minor✓ Resolved

SMS Delivery Failures from Twilio to Multiple Networks in Multiple Countries in Middle East & Africa

TwilioSat, Aug 15, 2026, 03:47 AM
Status
resolved
Duration
1d 2h
Updates
10
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedSun, Aug 16, 2026, 06:15 AM
This incident has been resolved.
monitoringSun, Aug 16, 2026, 03:50 AM
We have observed a recovery in SMS delivery from Twilio to network subscribers on multiple networks in multiple countries in the Middle East and Africa and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.
monitoringSat, Aug 15, 2026, 11:45 PM
We have observed a recovery in SMS delivery from Twilio to network subscribers on multiple networks in multiple countries in the Middle East & Africa and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
monitoringSat, Aug 15, 2026, 09:39 PM
Twilio customers may be experiencing SMS delivery failures from Twilio to network subscribers on multiple networks in Middle East & Africa. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available. Affected Networks : Megacom-Kyrgyzstan TDCA-Afghanistan Telecom Cook Islands-Cook Islands Blue Sky Communications-American Samoa Annatel-Israel
identifiedSat, Aug 15, 2026, 02:56 PM
Twilio customers may be experiencing SMS delivery failures from Twilio to network subscribers on multiple networks in Middle East & Africa. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available. Affected Networks : Megacom-Kyrgyzstan TDCA-Afghanistan Telecom Cook Islands-Cook Islands Blue Sky Communications-American Samoa Annatel-Israel
identifiedSat, Aug 15, 2026, 10:53 AM
Twilio customers may be experiencing SMS delivery failures from Twilio to network subscribers on multiple networks in Middle East & Africa. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available. Affected Networks : Megacom-Kyrgyzstan TDCA-Afghanistan Telecom Cook Islands-Cook Islands Blue Sky Communications-American Samoa Annatel-Israel
identifiedSat, Aug 15, 2026, 08:47 AM
Twilio customers may be experiencing SMS delivery failures from Twilio to network subscribers on multiple networks in multiple countries. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedSat, Aug 15, 2026, 07:38 AM
Twilio customers may be experiencing SMS delivery failures from Twilio to multiple networks in multiple countries. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigatingSat, Aug 15, 2026, 06:50 AM
Twilio customers may be experiencing SMS delivery failures from Twilio to network subscribers on multiple networks in multiple countries. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
investigatingSat, Aug 15, 2026, 04:49 AM
Twilio customers may be experiencing SMS delivery failures from Twilio to multiple networks in multiple countries. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingSat, Aug 15, 2026, 03:47 AM
Twilio customers may be experiencing SMS delivery failures from Twilio to multiple networks in multiple countries. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
2d953b64-3685-44c0-a335-e96690e9445c
External ID
00lh8f3zsvlx
🕐 Started
Sat, Aug 15, 2026, 03:47 AM
🔄 Last Updated
Sun, Aug 16, 2026, 06:15 AM
✓ Resolved
Sun, Aug 16, 2026, 06:15 AM
MINOR
Impact Level
1d 2h
Total Duration
10
Status Updates
Affected Components
SMS, Middle East & Africa
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