← Back to Twilio History
minor✓ Resolved

SMS Delivery Delays from a Subset of Twilio Short Codes to Liberty Mobile Puerto Rico

Twilio•Wed, Apr 1, 2026, 04:36 AM
Status
resolved
Duration
17h 43m
Updates
5
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedWed, Apr 1, 2026, 10:20 PM
This incident has been resolved.
monitoringWed, Apr 1, 2026, 01:57 PM
We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to Liberty Mobile network subscribers in Puerto Rico and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.
monitoringWed, Apr 1, 2026, 08:20 AM
We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to Liberty Mobile network subscribers in Puerto Rico and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
monitoringWed, Apr 1, 2026, 06:37 AM
We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to Liberty Mobile network subscribers in Puerto Rico and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingWed, Apr 1, 2026, 05:36 AM
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Liberty Mobile network subscribers in Puerto Rico. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingWed, Apr 1, 2026, 04:36 AM
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Liberty Mobile network subscribers in Puerto Rico. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
2d6b0437-a686-49ec-b803-8f56eaa6d1bf
External ID
133zp1nx4794
🕐 Started
Wed, Apr 1, 2026, 04:36 AM
🔄 Last Updated
Wed, Apr 1, 2026, 10:20 PM
✓ Resolved
Wed, Apr 1, 2026, 10:20 PM
MINOR
Impact Level
17h 43m
Total Duration
5
Status Updates
Affected Components
SMS Short Code, North America
REQUEST COVERAGE
No article has been written for this incident yet. When 100 people request coverage, we automatically generate one.
0 / 100 requests100 more needed