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minor✓ Resolved

Service Degradation Affecting functionality in Zoom Canvas, Clips, Slides, Sheets, Paper, and Hub.

Zoom•Tue, Jul 21, 2026, 06:25 PM
Status
resolved
Duration
49 minutes
Updates
4
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedTue, Jul 21, 2026, 07:15 PM
This incident has been resolved.
monitoringTue, Jul 21, 2026, 06:56 PM
The service degradation affecting functionality in Zoom Canvas, Clips, Slides, Sheets, Paper, and Hub. has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
identifiedTue, Jul 21, 2026, 06:47 PM
We are continuing to work on a fix for this issue.
identifiedTue, Jul 21, 2026, 06:43 PM
We have successfully identified the root cause affecting functionality in Zoom Canvas, Clips, Slides, Sheets, Paper, and Hub. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
investigatingTue, Jul 21, 2026, 06:25 PM
We are currently investigating a service degradation with file upload functionality in Zoom Canvas, Clips and Hub. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

📊 TECHNICAL DETAILS

Internal ID
2cafd952-5184-463a-b893-5f0e7987669f
External ID
wks91c9nrl2t
🕐 Started
Tue, Jul 21, 2026, 06:25 PM
🔄 Last Updated
Tue, Jul 21, 2026, 07:15 PM
✓ Resolved
Tue, Jul 21, 2026, 07:15 PM
MINOR
Impact Level
49 minutes
Total Duration
4
Status Updates
Affected Components
Zoom ClipsZoom CanvasZoom HubZoom PaperZoom SlidesZoom Sheets
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