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minor✓ Resolved

Link Branding Creation Fails with HTTP 500 Internal Server Error (Auto SSL Enabled)

Twilio•
Status
resolved
Duration
2h 7m
Updates
2
Coverage
0 articles

INCIDENT TIMELINE

✓ Resolved
This incident has been resolved.
monitoring
Our engineers have implemented a fix and are monitoring system performance. Link Branding creation with Auto SSL selected has recovered and functionality has improved. We will provide another update in 30 minutes or as soon as more information becomes available.
identified
Starting at approximately 8:40am Pacific time on Sept 24th, our engineers have identified an issue causing HTTP 5xx errors during Link Branding creation with Auto SSL enabled and are working to deploy a fix. We expect to provide another update in 2 hours or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
2be614aa-ca56-4764-a6b4-15fb2a156a56
External ID
5s3d85qg6ybh
🕐 Started
🔄 Last Updated
✓ Resolved
MINOR
Impact Level
2h 7m
Total Duration
2
Status Updates
Affected Components
SendGrid Website
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