minor✓ Resolved

Console WhatsApp Edit Senders Page Error

Twilio•2026-02-04 18:36 UTC

Status

resolved

Duration

2h 3m

Updates

Coverage

0 articles

INCIDENT TIMELINE

✓ Resolved2026-02-04 20:40 UTC

This incident has been resolved.

monitoring2026-02-04 20:02 UTC

We are observing recovery in users unable to edit WhatsApp senders within the Console. We will continue monitoring the service to ensure a full recovery. We will provide another update in 30 minutes or as soon as more information becomes available.

identified2026-02-04 19:31 UTC

The issue causing users unable to edit WhatsApp senders within the Console. has been identified. We are actively working to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

investigating2026-02-04 18:36 UTC

We are investigating an error with users unable to edit WhatsApp senders within the Console. We expect to provide another update in 1 hour or as soon as more information becomes available

📊 TECHNICAL DETAILS

Internal ID

2b9158bc-c175-4cc2-a621-67635aa34d17

External ID

3lptqvzy634l

🕐 First reported

2026-02-04 18:36 UTC

🔄 Last Updated

2026-02-04 20:40 UTC

✓ Resolved

2026-02-04 20:40 UTC

MINOR

Impact Level

2h 3m

Total Duration

Status Updates

Affected Components

Console

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