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minor✓ Resolved

Console WhatsApp Edit Senders Page Error

TwilioWed, Feb 4, 2026, 06:36 PM
Status
resolved
Duration
2h 3m
Updates
3
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedWed, Feb 4, 2026, 08:40 PM
This incident has been resolved.
monitoringWed, Feb 4, 2026, 08:02 PM
We are observing recovery in users unable to edit WhatsApp senders within the Console. We will continue monitoring the service to ensure a full recovery. We will provide another update in 30 minutes or as soon as more information becomes available.
identifiedWed, Feb 4, 2026, 07:31 PM
The issue causing users unable to edit WhatsApp senders within the Console. has been identified. We are actively working to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
investigatingWed, Feb 4, 2026, 06:36 PM
We are investigating an error with users unable to edit WhatsApp senders within the Console. We expect to provide another update in 1 hour or as soon as more information becomes available

📊 TECHNICAL DETAILS

Internal ID
2b9158bc-c175-4cc2-a621-67635aa34d17
External ID
3lptqvzy634l
🕐 Started
Wed, Feb 4, 2026, 06:36 PM
🔄 Last Updated
Wed, Feb 4, 2026, 08:40 PM
✓ Resolved
Wed, Feb 4, 2026, 08:40 PM
MINOR
Impact Level
2h 3m
Total Duration
3
Status Updates
Affected Components
Console
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