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major✓ Resolved

Contact and Sales Forms Returning Errors to Users

1Password•
Status
resolved
Duration
2h 20m
Updates
3
Coverage
0 articles

INCIDENT TIMELINE

✓ Resolved
This incident has been resolved.
resolved
Our provider has deployed a fix. Error rates have returned to normal. This incident is now resolved.
identified
We have identified an issue with one of our providers. We are monitoring their progress and will update as we get more information.
investigating
We are currently experiencing issues on the forms on 1Password.com (Contact Us, Webinars, Resources, Contact Sales, Contact Sales XAM). Customers filling out forms may experience timeouts or receive an error message "Something went wrong. Please try again or contact business@1password.com". We are investigating the issue and will update this space when we know more.

📊 TECHNICAL DETAILS

Internal ID
2abb01cd-2746-473e-8bdc-dcc8b4704abb
External ID
8n6r8rttnbvd
🕐 Started
🔄 Last Updated
✓ Resolved
MAJOR
Impact Level
2h 20m
Total Duration
3
Status Updates
Affected Components
1Password.com website1Password.com website1Password.com website1Password.com website
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