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minor✓ Resolved
Intercom cloud sources failing to fetch data
Status
resolved
Duration
14h 20m
Updates
4
Coverage
0 articles
INCIDENT TIMELINE
✓ Resolved
This incident has been resolved.
resolved
Intercom cloud sources data fetching issues have been resolved. All services are now operating normally.
monitoring
Intercom EU cloud sources are now fully operational and data ingestion has been restored. All services are functioning normally
monitoring
We are monitoring the recovery of Intercom cloud sources after experiencing data fetching issues. Intercom has reported their services are recovering from the incident. We are closely watching data ingestion to ensure full restoration.
identified
Segment is observing service unavailable error from intercom APIs.
📊 TECHNICAL DETAILS
Internal ID
2ab26bcc-016a-4493-8bfe-6a82f67e489f
External ID
3kvfcdxc15vd
🕐 Started
🔄 Last Updated
✓ Resolved
MINOR
Impact Level
14h 20m
Total Duration
4
Status Updates
Affected Components
Cloud Sources (US)Cloud Sources (EU)
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