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minor✓ Resolved

Some merchants may encounter error messages with one or more of the following: admins, checkouts, and storefronts

ShopifyMon, Mar 9, 2026, 12:03 PM
Status
resolved
Duration
11h 27m
Updates
6
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedMon, Mar 9, 2026, 11:30 PM
This incident has been resolved.
monitoringMon, Mar 9, 2026, 09:26 PM
We are still monitoring the issue with Shopify Admin, Checkouts, and Storefronts showing 500 errors. We will provide an update in 4 hours, or sooner if more information becomes available.
monitoringMon, Mar 9, 2026, 04:56 PM
Errors subsided at 15:22 UTC. We are continuing to monitor the situation to ensure they do not reoccur.
monitoringMon, Mar 9, 2026, 01:28 PM
We are seeing some recovery for this issue and are continuing to monitor.
monitoringMon, Mar 9, 2026, 12:26 PM
We are seeing recovery for this issue and are continuing to monitor.
investigatingMon, Mar 9, 2026, 12:10 PM
We are currently investigating and will keep you updated.
investigatingMon, Mar 9, 2026, 12:03 PM
Users may experience issues when trying to access the Shopify Admin, Checkouts, and Storefronts. These may appear as 500 errors.

📊 TECHNICAL DETAILS

Internal ID
2a23e7b9-3680-4688-816f-27364a2c5cde
External ID
kc90z993mndq
🕐 Started
Mon, Mar 9, 2026, 12:03 PM
🔄 Last Updated
Mon, Mar 9, 2026, 11:30 PM
✓ Resolved
Mon, Mar 9, 2026, 11:30 PM
MINOR
Impact Level
11h 27m
Total Duration
6
Status Updates
Affected Components
AdminCheckoutStorefront
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