minor✓ Resolved

SMS Delivery Delays from Twilio to Multiple Networks in India

Twilio•Sat, Apr 18, 2026, 08:09 PM

Status

resolved

Duration

3h 50m

Updates

Coverage

0 articles

INCIDENT TIMELINE

✓ ResolvedSun, Apr 19, 2026, 12:00 AM

This incident has been resolved.

monitoringSat, Apr 18, 2026, 09:54 PM

We have observed a recovery in SMS delivery from Twilio to network subscribers on multiple networks in India and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

identifiedSat, Apr 18, 2026, 08:52 PM

Twilio customers may be experiencing SMS delivery delays from Twilio to network subscribers on multiple networks in India. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

investigatingSat, Apr 18, 2026, 08:09 PM

Twilio customers may be experiencing SMS delivery delays from Twilio to network subscribers on multiple networks in India. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID

2a0cc465-ed03-43ab-81ce-ac373fa37164

External ID

mwy3btm70nnz

🕐 Started

Sat, Apr 18, 2026, 08:09 PM

🔄 Last Updated

Sun, Apr 19, 2026, 12:00 AM

✓ Resolved

Sun, Apr 19, 2026, 12:00 AM

MINOR

Impact Level

3h 50m

Total Duration

Status Updates

Affected Components

SMS, APAC

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