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minor✓ Resolved

SMS Delivery Delays from Twilio to Etisalat United Arab Emirates

Twilio•Mon, Jun 29, 2026, 08:58 AM
Status
resolved
Duration
1d 3h
Updates
8
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedTue, Jun 30, 2026, 12:10 PM
This incident has been resolved.
identifiedTue, Jun 30, 2026, 06:47 AM
Twilio customers may be experiencing SMS delivery delays from Twilio to Etisalat network subscribers in the United Arab Emirates. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
identifiedMon, Jun 29, 2026, 10:41 PM
Twilio customers may be experiencing SMS delivery delays from Twilio to Etisalat network subscribers in the United Arab Emirates. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
identifiedMon, Jun 29, 2026, 06:40 PM
Twilio customers may be experiencing SMS delivery delays from Twilio to Etisalat network subscribers in the United Arab Emirates. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
identifiedMon, Jun 29, 2026, 04:39 PM
Twilio customers may be experiencing SMS delivery delays from Twilio to Etisalat network subscribers in the United Arab Emirates. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedMon, Jun 29, 2026, 03:39 PM
Twilio customers may be experiencing SMS delivery delays from Twilio to Etisalat network subscribers in the United Arab Emirates. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigatingMon, Jun 29, 2026, 12:06 PM
Twilio customers may be experiencing SMS delivery delays from Twilio to Etisalat network subscribers in the United Arab Emirates. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
investigatingMon, Jun 29, 2026, 10:01 AM
Twilio customers may be experiencing SMS delivery delays from Twilio to Etisalat network subscribers in the United Arab Emirates. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingMon, Jun 29, 2026, 08:58 AM
Twilio customers may be experiencing SMS delivery delays from Twilio to Etisalat network subscribers in the United Arab Emirates. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
2a02a1b8-ceb7-4f36-bab2-fd1d3af56b20
External ID
xlfshnftls2z
🕐 Started
Mon, Jun 29, 2026, 08:58 AM
🔄 Last Updated
Tue, Jun 30, 2026, 12:10 PM
✓ Resolved
Tue, Jun 30, 2026, 12:10 PM
MINOR
Impact Level
1d 3h
Total Duration
8
Status Updates
Affected Components
SMS, Middle East & Africa
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