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minor✓ Resolved
Dashboard Disruption
Status
resolved
Duration
6d 5h
Updates
2
Coverage
0 articles
INCIDENT TIMELINE
✓ ResolvedTue, Aug 11, 2026, 01:55 AM
This incident has been resolved.
monitoringMon, Aug 10, 2026, 09:28 PM
We have released a fix for the disruption with Point of Sale and Payment Acceptance on some Square Register devices and are beginning to see impacted services return to full functionality. Your business's ability to operate smoothly is our top priority, and our Engineering team is taking proactive steps to prevent similar incidents. Thank you for your patience as we worked through this issue.
investigatingTue, Aug 4, 2026, 08:54 PM
We are experiencing a disruption with Point of Sale and Payment Acceptance on some Square Register devices. Your business operations are our top priority and our Engineering team is working rapidly to resolve this issue.
If your device is affected, you can resolve this now by going to Hardware > General > About Register > Software Update > Check for Update, and confirming app version 7.18.1 or 7.19 is installed. We appreciate your patience as we work to resolve this issue.
📊 TECHNICAL DETAILS
Internal ID
29f8b95f-1fd6-410c-8ada-b239cc2c6355
External ID
01KZ78X7PXX2328TSJVE2A3BT0
🕐 Started
Tue, Aug 4, 2026, 08:54 PM
🔄 Last Updated
Tue, Aug 11, 2026, 01:55 AM
✓ Resolved
Tue, Aug 11, 2026, 01:55 AM
MINOR
Impact Level
6d 5h
Total Duration
2
Status Updates
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