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minor✓ Resolved
SMS Delivery Delays from a Subset of Twilio Short Codes to T-Mobile United States
Status
resolved
Duration
3h 37m
Updates
3
Coverage
0 articles
INCIDENT TIMELINE
✓ ResolvedThu, Aug 20, 2026, 04:10 PM
This incident has been resolved.
monitoringThu, Aug 20, 2026, 02:05 PM
We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to T-Mobile network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingThu, Aug 20, 2026, 01:35 PM
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to T-Mobile network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingThu, Aug 20, 2026, 12:32 PM
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to T-Mobile network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
📊 TECHNICAL DETAILS
Internal ID
2954de03-6c01-4a63-8236-b88a6299a75a
External ID
4c50l37zsblh
🕐 Started
Thu, Aug 20, 2026, 12:32 PM
🔄 Last Updated
Thu, Aug 20, 2026, 04:10 PM
✓ Resolved
Thu, Aug 20, 2026, 04:10 PM
MINOR
Impact Level
3h 37m
Total Duration
3
Status Updates
Affected Components
SMS Short Code, North America
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