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minor✓ Resolved

Voice Call Failures from a Subset of Twilio Phone Numbers to Greece

Twilio•Tue, May 19, 2026, 02:31 PM
Status
resolved
Duration
7h 3m
Updates
3
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedTue, May 19, 2026, 09:35 PM
This incident has been resolved.
monitoringTue, May 19, 2026, 07:30 PM
We have observed a recovery in voice calls from a subset of Twilio Phone Numbers to network subscribers in Greece and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingTue, May 19, 2026, 03:35 PM
Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to network subscribers in Greece. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingTue, May 19, 2026, 02:31 PM
Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to network subscribers in Greece. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
2899ed10-ae55-4d84-96e8-02bd7e172657
External ID
qcrvwnw1wy11
🕐 Started
Tue, May 19, 2026, 02:31 PM
🔄 Last Updated
Tue, May 19, 2026, 09:35 PM
✓ Resolved
Tue, May 19, 2026, 09:35 PM
MINOR
Impact Level
7h 3m
Total Duration
3
Status Updates
Affected Components
Voice, Europe
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