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minor✓ Resolved
SMS Delivery Receipt Delays from a Subset of Twilio Long Codes to Nex-Tech Wireless United States
Status
resolved
Duration
22h 15m
Updates
9
Coverage
0 articles
INCIDENT TIMELINE
✓ ResolvedTue, Sep 8, 2026, 08:35 PM
This incident has been resolved.
monitoringTue, Sep 8, 2026, 07:39 PM
We have observed a recovery in SMS delivery receipts from a subset of Twilio Long Codes to Nex-Tech Wireless network subscribers in the United States and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
monitoringTue, Sep 8, 2026, 05:39 PM
We have observed a recovery in SMS delivery receipts from a subset of Twilio Long Codes to Nex-Tech Wireless network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedTue, Sep 8, 2026, 12:02 PM
Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Long Codes to Nex-Tech Wireless LLC network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 8 hours or as soon as more information becomes available.
identifiedTue, Sep 8, 2026, 07:52 AM
Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Long Codes to Nex-Tech Wireless network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 4 hour or as soon as more information becomes available.
identifiedTue, Sep 8, 2026, 05:09 AM
Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Long Codes to Nex-Tech Wireless LLC network subscribers in the United States. Our team has identified the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingTue, Sep 8, 2026, 01:20 AM
Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Short Codes to Nex-Tech Wireless network subscribers in the United States. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 4 hours or as soon as more information becomes available.
investigatingMon, Sep 7, 2026, 11:54 PM
Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Long Codes to Nex-Tech Wireless network subscribers in the United States. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 4 hours or as soon as more information becomes available.
investigatingMon, Sep 7, 2026, 11:20 PM
Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Short Codes to Nex-Tech Wireless network subscribers in the United States. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingMon, Sep 7, 2026, 10:19 PM
Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Short Codes to Nex-Tech Wireless network subscribers in the United States. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
📊 TECHNICAL DETAILS
Internal ID
288a59b3-e0c5-4862-958c-4402b294ec36
External ID
2mrcvlktjh2b
🕐 Started
Mon, Sep 7, 2026, 10:19 PM
🔄 Last Updated
Tue, Sep 8, 2026, 08:35 PM
✓ Resolved
Tue, Sep 8, 2026, 08:35 PM
MINOR
Impact Level
22h 15m
Total Duration
9
Status Updates
Affected Components
SMS Long Code, North America
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