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minoridentified

Twilio Voice has detected some customers in India receiving 480 for Outbound Calls

Twilio•Tue, Mar 10, 2026, 03:06 PM
Status
identified
Duration
Ongoing
Updates
10
Coverage
0 articles

INCIDENT TIMELINE

identifiedSun, Mar 15, 2026, 10:00 PM
We have identified the issue with some customers in India receiving 480 for Outbound Calls. We Still currently working with our carrier partners to resolve the issue. We will provide another update in 1 day or as soon as more information becomes available.
identifiedSat, Mar 14, 2026, 09:46 PM
We have identified the issue with some customers in India receiving 480 for Outbound Calls. We are currently working with our carrier partners to resolve the issue. We will provide another update in 1 day or as soon as more information becomes available.
identifiedFri, Mar 13, 2026, 09:42 PM
We have identified the issue with some customers in India receiving 480 for Outbound Calls. We are currently working with our carrier partners to resolve the issue. We will provide another update in 1 day or as soon as more information becomes available.
identifiedThu, Mar 12, 2026, 09:43 PM
We have identified the issue with some customers in India receiving 480 for Outbound Calls. We are currently working with our carrier partners to resolve the issue. We will provide another update in 1 day or as soon as more information becomes available.
identifiedWed, Mar 11, 2026, 09:40 PM
We have identified the issue with some customers in India receiving 480 for Outbound Calls. We are currently working with our carrier partners to resolve the issue. We will provide another update in 1 day or as soon as more information becomes available.
identifiedWed, Mar 11, 2026, 05:36 AM
We have identified the issue with some customers in India receiving 480 for Outbound Calls. We are currently working with our carrier partners to resolve the issue. We will try to provide another update in 8 hours or as soon as more information becomes available.
investigatingTue, Mar 10, 2026, 10:07 PM
We are continuing to investigate the issue with some customers in India receiving 480 for Outbound Calls. We will provide another update in 8 hours or as soon as more information becomes available.
investigatingTue, Mar 10, 2026, 06:02 PM
We are continuing to investigate the issue with some customers in India receiving 480 for Outbound Calls. We will provide another update in 4 hours or as soon as more information becomes available.
investigatingTue, Mar 10, 2026, 04:03 PM
We are continuing to investigate the issue with some customers in India receiving 480 for Outbound Calls. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingTue, Mar 10, 2026, 03:06 PM
Our monitoring systems have detected a potential issue with some customers in India receiving 480 for Outbound Calls. Our engineers have been alerted and are investigating. We will provide an update when we have more details.

📊 TECHNICAL DETAILS

Internal ID
28087dff-c4eb-4943-a686-aeab9af9468a
External ID
wp8x2xwkz4tm
🕐 Started
Tue, Mar 10, 2026, 03:06 PM
🔄 Last Updated
Sun, Mar 15, 2026, 10:00 PM
MINOR
Impact Level
Ongoing
Total Duration
10
Status Updates
Affected Components
Voice, APAC
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