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minor✓ Resolved
Twilio Voice has detected some customers in India receiving 480 for Outbound Calls
Status
resolved
Duration
9d 9h
Updates
15
Coverage
0 articles
INCIDENT TIMELINE
✓ ResolvedFri, Mar 20, 2026, 12:20 AM
This incident has been resolved.
identifiedThu, Mar 19, 2026, 11:54 PM
We have identified the issue with some customers in India receiving 480 for Outbound Calls. We are still currently working with our carrier partners to resolve the issue. We will provide another update in 1 day or as soon as more information becomes available.
identifiedThu, Mar 19, 2026, 12:02 AM
We have identified the issue with some customers in India receiving 480 for Outbound Calls. We Still currently working with our carrier partners to resolve the issue. We will provide another update in 1 day or as soon as more information becomes available.
identifiedTue, Mar 17, 2026, 09:52 PM
We have identified the issue with some customers in India receiving 480 for Outbound Calls. We Still currently working with our carrier partners to resolve the issue. We will provide another update in 1 day or as soon as more information becomes available.
identifiedMon, Mar 16, 2026, 09:58 PM
We have identified the issue with some customers in India receiving 480 for Outbound Calls. We Still currently working with our carrier partners to resolve the issue. We will provide another update in 1 day or as soon as more information becomes available.
identifiedMon, Mar 16, 2026, 09:58 PM
We have identified the issue with some customers in India receiving 480 for Outbound Calls. We Still currently working with our carrier partners to resolve the issue. We will provide another update in 1 day or as soon as more information becomes available.
identifiedSun, Mar 15, 2026, 10:00 PM
We have identified the issue with some customers in India receiving 480 for Outbound Calls. We Still currently working with our carrier partners to resolve the issue. We will provide another update in 1 day or as soon as more information becomes available.
identifiedSat, Mar 14, 2026, 09:46 PM
We have identified the issue with some customers in India receiving 480 for Outbound Calls. We are currently working with our carrier partners to resolve the issue. We will provide another update in 1 day or as soon as more information becomes available.
identifiedFri, Mar 13, 2026, 09:42 PM
We have identified the issue with some customers in India receiving 480 for Outbound Calls. We are currently working with our carrier partners to resolve the issue. We will provide another update in 1 day or as soon as more information becomes available.
identifiedThu, Mar 12, 2026, 09:43 PM
We have identified the issue with some customers in India receiving 480 for Outbound Calls. We are currently working with our carrier partners to resolve the issue. We will provide another update in 1 day or as soon as more information becomes available.
identifiedWed, Mar 11, 2026, 09:40 PM
We have identified the issue with some customers in India receiving 480 for Outbound Calls. We are currently working with our carrier partners to resolve the issue. We will provide another update in 1 day or as soon as more information becomes available.
identifiedWed, Mar 11, 2026, 05:36 AM
We have identified the issue with some customers in India receiving 480 for Outbound Calls. We are currently working with our carrier partners to resolve the issue. We will try to provide another update in 8 hours or as soon as more information becomes available.
investigatingTue, Mar 10, 2026, 10:07 PM
We are continuing to investigate the issue with some customers in India receiving 480 for Outbound Calls. We will provide another update in 8 hours or as soon as more information becomes available.
investigatingTue, Mar 10, 2026, 06:02 PM
We are continuing to investigate the issue with some customers in India receiving 480 for Outbound Calls. We will provide another update in 4 hours or as soon as more information becomes available.
investigatingTue, Mar 10, 2026, 04:03 PM
We are continuing to investigate the issue with some customers in India receiving 480 for Outbound Calls. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingTue, Mar 10, 2026, 03:06 PM
Our monitoring systems have detected a potential issue with some customers in India receiving 480 for Outbound Calls. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
📊 TECHNICAL DETAILS
Internal ID
28087dff-c4eb-4943-a686-aeab9af9468a
External ID
wp8x2xwkz4tm
🕐 Started
Tue, Mar 10, 2026, 03:06 PM
🔄 Last Updated
Fri, Mar 20, 2026, 12:20 AM
✓ Resolved
Fri, Mar 20, 2026, 12:20 AM
MINOR
Impact Level
9d 9h
Total Duration
15
Status Updates
Affected Components
Voice, APAC
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