Messaging failures

This incident has been resolved.

We're seeing significant positive impact from our earlier fix; nearly all users should be recovered at this point. We are monitoring closely.

We have a fix in place are seeing recovery, although some users may still be seeing impact.

We are actively working toward system recovery and will post another update in 10 minutes.

We are continuing to work on a fix for this issue.

We are currently investigating an issue that is impacting users' ability to send direct messages. Other functionality including interactions, shop, and SDK integrations are also affected.