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minor✓ Resolved

Service Degradation with Meeting Conversations Missing in ZRA (Zoom Revenue Accelerator) Conversation List Across US Regions

Zoom•Thu, Mar 19, 2026, 09:39 PM
Status
resolved
Duration
36 minutes
Updates
3
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedThu, Mar 19, 2026, 10:15 PM
This incident has been resolved.
monitoringThu, Mar 19, 2026, 09:59 PM
The service degradation affecting meeting conversations missing in ZRA (Zoom Revenue Accelerator) conversation list across US regions has been resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
identifiedThu, Mar 19, 2026, 09:47 PM
We have successfully identified the root cause affecting meeting conversations missing in ZRA (Zoom Revenue Accelerator) conversation list across US regions. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
investigatingThu, Mar 19, 2026, 09:39 PM
We are currently investigating a service degradation with meeting conversations missing in ZRA (Zoom Revenue Accelerator) conversation list across US regions Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

📊 TECHNICAL DETAILS

Internal ID
27a0ed9e-1a97-4657-a62f-e95a1f6ed4e5
External ID
hqhvxh0n39qr
🕐 Started
Thu, Mar 19, 2026, 09:39 PM
🔄 Last Updated
Thu, Mar 19, 2026, 10:15 PM
✓ Resolved
Thu, Mar 19, 2026, 10:15 PM
MINOR
Impact Level
36 minutes
Total Duration
3
Status Updates
Affected Components
Zoom Revenue Accelerator
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