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minor✓ Resolved
Call Failures from network subscribers to a subset of Twilio's Spain numbers
Status
resolved
Duration
18h 47m
Updates
3
Coverage
0 articles
INCIDENT TIMELINE
✓ ResolvedFri, Jan 23, 2026, 06:57 AM
This incident has been resolved.
monitoringThu, Jan 22, 2026, 03:06 PM
We have started seeing recovery for inbound calls from network subscribers to a subset of Twilio's Spain phone numbers. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
investigatingThu, Jan 22, 2026, 01:09 PM
We are observing call failures to a subset of Twilio's Spain phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
identifiedThu, Jan 22, 2026, 12:09 PM
The issue causing inbound call failures to Twilio +34 phone numbers has been identified. We are actively working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
📊 TECHNICAL DETAILS
Internal ID
2752abaf-20a6-42d5-a247-af070d87c95c
External ID
drtvf9jvk6sw
🕐 Started
Thu, Jan 22, 2026, 12:09 PM
🔄 Last Updated
Fri, Jan 23, 2026, 06:57 AM
✓ Resolved
Fri, Jan 23, 2026, 06:57 AM
MINOR
Impact Level
18h 47m
Total Duration
3
Status Updates
Affected Components
Voice, Europe
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