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minor✓ Resolved

SMS Delivery Delays from Twilio to Glo Nigeria

Twilio•Fri, Jun 12, 2026, 12:19 AM
Status
resolved
Duration
5h 46m
Updates
5
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedFri, Jun 12, 2026, 06:05 AM
This incident has been resolved.
monitoringFri, Jun 12, 2026, 04:04 AM
We have observed a recovery in SMS delivery from Twilio to Glo network subscribers in Nigeria and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedFri, Jun 12, 2026, 03:23 AM
Twilio customers may be experiencing SMS delivery delays from Twilio to Glo network subscribers in Nigeria. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
identifiedFri, Jun 12, 2026, 01:22 AM
Twilio customers may be experiencing SMS delivery delays from Twilio to Glo network subscribers in Nigeria. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedFri, Jun 12, 2026, 12:21 AM
Twilio customers may be experiencing SMS delivery delays from Twilio to Glo network subscribers in Nigeria. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigatingFri, Jun 12, 2026, 12:19 AM
Twilio customers may be experiencing SMS delivery delays from Twilio to Glo network subscribers in Nigeria. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
25c653cf-bd0b-45b6-a777-f9f580831ad5
External ID
jxdhb4wl5zr3
🕐 Started
Fri, Jun 12, 2026, 12:19 AM
🔄 Last Updated
Fri, Jun 12, 2026, 06:05 AM
✓ Resolved
Fri, Jun 12, 2026, 06:05 AM
MINOR
Impact Level
5h 46m
Total Duration
5
Status Updates
Affected Components
SMS, Middle East & Africa
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