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minor✓ Resolved

SMS Delivery Delays from Twilio to Telefonica Costa Rica

Twilio•Wed, Apr 29, 2026, 04:52 AM
Status
resolved
Duration
16h 32m
Updates
5
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedWed, Apr 29, 2026, 09:25 PM
This incident has been resolved.
monitoringWed, Apr 29, 2026, 07:48 PM
We have observed a recovery in SMS delivery from Twilio to Telefonica network subscribers in Costa Rica and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingWed, Apr 29, 2026, 12:01 PM
Twilio customers may be experiencing SMS delivery delays from Twilio to Telefonica network subscribers in Costa Rica. Our team is actively investigating this issue. We will provide another update in 8 hours or as soon as more information becomes available.
investigatingWed, Apr 29, 2026, 08:00 AM
Twilio customers may be experiencing SMS delivery delays from Twilio to Telefonica network subscribers in Costa Rica. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
investigatingWed, Apr 29, 2026, 05:54 AM
Twilio customers may be experiencing SMS delivery delays from Twilio to Telefonica network subscribers in Costa Rica. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingWed, Apr 29, 2026, 04:52 AM
Twilio customers may be experiencing SMS delivery delays from Twilio to Telefonica network subscribers in Costa Rica. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
24fd5160-1cc6-4f1c-8c46-0f13ce21c643
External ID
js1932809r3j
🕐 Started
Wed, Apr 29, 2026, 04:52 AM
🔄 Last Updated
Wed, Apr 29, 2026, 09:25 PM
✓ Resolved
Wed, Apr 29, 2026, 09:25 PM
MINOR
Impact Level
16h 32m
Total Duration
5
Status Updates
Affected Components
SMS, Latin America
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