minoridentified

SMS Delivery Failures from Twilio to Movistar El Salvador

Twilio•2026-10-06 20:59 UTC

Status

identified

Duration

Ongoing

Updates

Coverage

0 articles

INCIDENT TIMELINE

identified2026-10-06 22:24 UTC

Twilio customers may be experiencing SMS delivery failures from Twilio to Movistar network subscribers in El Salvador. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

identified2026-10-06 21:22 UTC

Twilio customers may be experiencing SMS delivery failures from Twilio to Movistar network subscribers in El Salvador. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

investigating2026-10-06 20:59 UTC

Twilio customers may be experiencing SMS delivery failures from Twilio to Movistar network subscribers in El Salvador. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID

24b9c6df-c2ca-4e36-8e40-9519b528b195

External ID

2t7rjq883wd2

🕐 Started

2026-10-06 20:59 UTC

🔄 Last Updated

2026-10-06 22:24 UTC

MINOR

Impact Level

Ongoing

Total Duration

Status Updates

Affected Components

SMS, Latin America

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