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major✓ Resolved
Some products are hard down
Status
resolved
Duration
3h 45m
Updates
3
Coverage
0 articles
INCIDENT TIMELINE
✓ Resolved
This incident has been resolved.
resolved
Between 03-07-2024 20:08 UTC to 03-07-2024 20:31 UTC, we experienced downtime for Opsgenie. The issue has been resolved and the service is operating normally.
monitoring
We have mitigated the problem and continue looking into the root cause.
The outage was between 8:08pm 03/07 UTC - 08:31pm 03/07 UTC
We are now monitoring closely.
investigating
We are investigating an issue with <FUNCTIONALITY IMPACTED> that is impacting <SOME/ALL> Atlassian, Atlassian Partners, Atlassian Support, Confluence, Jira Work Management, Jira Service Management, Jira, Opsgenie, Atlassian Developer, Atlassian (deprecated), Trello, Atlassian Bitbucket, Guard, Jira Align, Jira Product Discovery, Atlas, Atlassian Analytics, and Rovo Cloud customers. We will provide more details within the next hour.
📊 TECHNICAL DETAILS
Internal ID
24a90e56-b25b-483c-807d-7a6432901a35
External ID
89r5pg93mpw8
🕐 Started
🔄 Last Updated
✓ Resolved
MAJOR
Impact Level
3h 45m
Total Duration
3
Status Updates
Affected Components
Incident FlowIncident FlowAlert FlowAlert FlowEmail Notification DeliveryEmail Notification DeliveryPublic WebsiteSMS Notification DeliverySMS Notification DeliveryVoice Notification DeliveryVoice Notification DeliveryMobile Notification DeliveryMobile Notification Delivery
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