Resolved Service Degradation

This incident has been resolved.

On July 10, Our engineering team deployed a patch for an interim resolution to improve the end user SSO experience. This patch has been applied to all Okta Production cells, and we continue to deploy it in Okta Preview cells. This approach was taken to minimize any introduction of unintended errors for users not experiencing Microsoft 365 OneDrive authentication issues. To learn more about the SSO behavior, please visit the KBA: https://support.okta.com/help/s/article/server-error-in-application-when-attempting-to-access-onedrive.