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minor✓ Resolved
Intermittent errors during login for some customers
Status
resolved
Duration
4h 8m
Updates
4
Coverage
0 articles
INCIDENT TIMELINE
✓ Resolved
This incident has been resolved.
resolved
This incident has been resolved.
monitoring
A fix has been implemented, we are seeing recovery and continuing to monitor the incident.
identified
We have identified issues with our login system. To unblock customer login we have temporarily enabled alternate login flows for the manage portal. We will continue to monitor the situation and provide further details as we investigate further.
investigating
We are investigating reports of intermittent errors during login for some customers using Statuspage. We will provide more details once we identify the root cause.
📊 TECHNICAL DETAILS
Internal ID
23fb0575-745c-4322-b5d4-9e3554457832
External ID
q1rslpclnfrm
🕐 Started
🔄 Last Updated
✓ Resolved
MINOR
Impact Level
4h 8m
Total Duration
4
Status Updates
Affected Components
Web Portal
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