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minor✓ Resolved
SMS Delivery Failures from Twilio to MTN South Africa
Status
resolved
Duration
3h 18m
Updates
3
Coverage
0 articles
INCIDENT TIMELINE
✓ ResolvedThu, Jul 9, 2026, 10:10 AM
This incident has been resolved.
monitoringThu, Jul 9, 2026, 07:55 AM
We have observed a recovery in SMS delivery from Twilio to MTN network subscribers in South Africa and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
monitoringThu, Jul 9, 2026, 07:54 AM
Twilio customers may be experiencing SMS delivery failures from Twilio to MTN network subscribers in South Africa. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
investigatingThu, Jul 9, 2026, 06:52 AM
Twilio customers may be experiencing SMS delivery failures from Twilio to MTN network subscribers in South Africa. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
📊 TECHNICAL DETAILS
Internal ID
239a89e9-8b44-47b6-ab5d-d940f9cfcb49
External ID
90f5hrb0hb4n
🕐 Started
Thu, Jul 9, 2026, 06:52 AM
🔄 Last Updated
Thu, Jul 9, 2026, 10:10 AM
✓ Resolved
Thu, Jul 9, 2026, 10:10 AM
MINOR
Impact Level
3h 18m
Total Duration
3
Status Updates
Affected Components
SMS, Middle East & Africa
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