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minor✓ Resolved
MMS Delivery Receipt Delays from a Subset of Twilio Short Codes to T-Mobile United States
Status
resolved
Duration
13h 15m
Updates
7
Coverage
0 articles
INCIDENT TIMELINE
✓ Resolved
This incident has been resolved.
resolved
The incident has been resolved and MMS delivery receipts from a subset of Twilio Short Codes to T-Mobile network subscribers in the United States are operating normally.
monitoring
We have observed a recovery in MMS delivery receipts from a subset of Twilio Short Codes to T-Mobile network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing MMS delivery receipt delays from a subset of Twilio Short Codes to T-Mobile network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 8 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing MMS delivery receipt delays from a subset of Twilio Short Codes to T-Mobile network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing MMS delivery receipt delays from a subset of Twilio Short Codes to T-Mobile network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing MMS delivery receipt delays from a subset of Twilio Short Codes to T-Mobile network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
investigating
Twilio customers may be experiencing MMS delivery receipt delays from a subset of Twilio Short Codes to T-Mobile network subscribers in the United States. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
📊 TECHNICAL DETAILS
Internal ID
2325bae1-44cd-4123-aa8c-815aeef216bd
External ID
km5dmfj8blwk
🕐 Started
🔄 Last Updated
✓ Resolved
MINOR
Impact Level
13h 15m
Total Duration
7
Status Updates
Affected Components
MMS Short Code, North America
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