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minor✓ Resolved

SMS Delivery Failures from Twilio to Malitel Mali

Twilio•Sat, Aug 15, 2026, 10:34 AM
Status
resolved
Duration
10h 30m
Updates
4
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedSat, Aug 15, 2026, 09:05 PM
This incident has been resolved.
monitoringSat, Aug 15, 2026, 05:40 PM
We have observed a recovery in SMS delivery from Twilio to Malitel network subscribers in Mali and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.
monitoringSat, Aug 15, 2026, 01:40 PM
We have observed a recovery in SMS delivery from Twilio to Malitel network subscribers in Mali and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
monitoringSat, Aug 15, 2026, 11:36 AM
We have observed a recovery in SMS delivery from Twilio to Malitel network subscribers in Mali and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedSat, Aug 15, 2026, 10:34 AM
Twilio customers may be experiencing SMS delivery failures from Twilio to Malitel network subscribers in Mali. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
23072ed4-9a5b-4d16-b891-68fdea893735
External ID
dhw87g42p7md
🕐 Started
Sat, Aug 15, 2026, 10:34 AM
🔄 Last Updated
Sat, Aug 15, 2026, 09:05 PM
✓ Resolved
Sat, Aug 15, 2026, 09:05 PM
MINOR
Impact Level
10h 30m
Total Duration
4
Status Updates
Affected Components
SMS, Middle East & Africa
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