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minor✓ Resolved

SMS Delivery Delays and Failures from Twilio to Lancelot BV Netherlands

Twilio•Tue, Aug 4, 2026, 03:30 AM
Status
resolved
Duration
5h 9m
Updates
5
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedTue, Aug 4, 2026, 08:40 AM
This incident has been resolved.
monitoringTue, Aug 4, 2026, 06:34 AM
We have observed a recovery in SMS delivery from Twilio to Lancelot BV network subscribers in the Netherlands and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedTue, Aug 4, 2026, 06:33 AM
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Lancelot BV network subscribers in the Netherlands. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
identifiedTue, Aug 4, 2026, 04:33 AM
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Lancelot BV network subscribers in the Netherlands. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedTue, Aug 4, 2026, 03:32 AM
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Lancelot BV network subscribers in the Netherlands. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigatingTue, Aug 4, 2026, 03:30 AM
Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Lancelot BV network subscribers in the Netherlands. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
2298c9da-a049-4cc4-8ffe-4ac9634e1a45
External ID
827cqlzyqdvm
🕐 Started
Tue, Aug 4, 2026, 03:30 AM
🔄 Last Updated
Tue, Aug 4, 2026, 08:40 AM
✓ Resolved
Tue, Aug 4, 2026, 08:40 AM
MINOR
Impact Level
5h 9m
Total Duration
5
Status Updates
Affected Components
SMS, Europe
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