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minor✓ Resolved

SMS Delivery Delays from Twilio to MobiFone Vietnam

Twilio•Sat, Feb 28, 2026, 04:27 PM
Status
resolved
Duration
6h 37m
Updates
5
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedSat, Feb 28, 2026, 11:05 PM
This incident has been resolved.
monitoringSat, Feb 28, 2026, 10:21 PM
We have observed a recovery in SMS delivery from Twilio to MobiFone network subscribers in Vietnam and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
monitoringSat, Feb 28, 2026, 08:21 PM
We have observed a recovery in SMS delivery from Twilio to MobiFone network subscribers in Vietnam and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedSat, Feb 28, 2026, 06:20 PM
Twilio customers may be experiencing SMS delivery delays from Twilio to MobiFone network subscribers in Vietnam. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identifiedSat, Feb 28, 2026, 05:22 PM
Twilio customers may be experiencing SMS delivery delays from Twilio to MobiFone network subscribers in Vietnam. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigatingSat, Feb 28, 2026, 04:27 PM
We are experiencing SMS delivery delays when sending messages to MobiFone network subscribers in Vietnam. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

📊 TECHNICAL DETAILS

Internal ID
215d1d28-850a-4d2d-a699-d6b7e9b5960b
External ID
1h9mv91p8nps
🕐 Started
Sat, Feb 28, 2026, 04:27 PM
🔄 Last Updated
Sat, Feb 28, 2026, 11:05 PM
✓ Resolved
Sat, Feb 28, 2026, 11:05 PM
MINOR
Impact Level
6h 37m
Total Duration
5
Status Updates
Affected Components
SMS, APAC
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