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minor✓ Resolved
User Authentication Identity Gateway API Failure Increase and Gateway API High Latency for Verizon in United States
Status
resolved
Duration
6h 16m
Updates
4
Coverage
0 articles
INCIDENT TIMELINE
✓ Resolved
This incident has been resolved.
monitoring
We have observed a recovery in User Authentication Identity Gateway API failure increase and Gateway API high latency for Verizon in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing User Authentication Identity Gateway API failure increase and Gateway API high latency for Verizon in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
identified
Twilio customers may be experiencing User Authentication Identity Gateway API failure increase and Gateway API high latency for Verizon in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
investigating
Twilio customers may be experiencing User Authentication Identity Gateway API failure increase and Gateway API high latency for Verizon in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
📊 TECHNICAL DETAILS
Internal ID
211882bd-df9d-4de1-858e-c69819c738fc
External ID
4vqcpc3zd4mq
🕐 Started
🔄 Last Updated
✓ Resolved
MINOR
Impact Level
6h 16m
Total Duration
4
Status Updates
Affected Components
Lookup SIM SwapLegacy Identity MatchAndAttributes
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