← Back to Bitbucket History
major✓ Resolved

Unable to invite new users due to missing recaptcha token

Bitbucket•
Status
resolved
Duration
2h 25m
Updates
3
Coverage
0 articles

INCIDENT TIMELINE

✓ Resolved
This incident has been resolved.
resolved
Between 08:00 UTC to 11:54 UTC, we experienced problems with the invitation of new users for Cloud customers on admin.atlassian.com. The issue has been resolved and the service is operating normally.
identified
We continue to work on resolving the invitation workflow in admin.atlassian.com We have identified the root cause and performed changes in the environment to mitigate the issue.
investigating
We are investigating reports of intermittent errors for some Atlassian customers when they are trying to invite users using their admin panels (admin.atlassian.com) We will provide more details once we identify the root cause.

📊 TECHNICAL DETAILS

Internal ID
20ffa3ad-795a-4a81-85ff-1a227a39bae7
External ID
17t7xvw846ms
🕐 Started
🔄 Last Updated
✓ Resolved
MAJOR
Impact Level
2h 25m
Total Duration
3
Status Updates
Affected Components
Authentication and user management
REQUEST COVERAGE
No article has been written for this incident yet. When 100 people request coverage, we request generation of one.
0 / 100 requests100 more needed