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minor✓ Resolved

[Atlas for Government] Data plane node logs unavailable for last 6 days

MongoDB Atlas•Fri, May 22, 2026, 08:32 PM
Status
resolved
Duration
1h 48m
Updates
2
Coverage
0 articles

INCIDENT TIMELINE

✓ ResolvedFri, May 22, 2026, 10:20 PM
This incident has been resolved.
monitoringFri, May 22, 2026, 09:17 PM
We have applied the fix. The data plane node logs will start to be available to customers within the next 30 minutes.
investigatingFri, May 22, 2026, 08:32 PM
The data plane node logs (mongod, audit logs, etc.) are unavailable since May 14th 4am UTC for clusters in GCP and AWS gov-cloud regions. We have identified the root cause and are actively working on a fix.

📊 TECHNICAL DETAILS

Internal ID
20f76e0d-0ae7-40c5-a2d3-504d8bdabeb1
External ID
6g80s88xb3fy
🕐 Started
Fri, May 22, 2026, 08:32 PM
🔄 Last Updated
Fri, May 22, 2026, 10:20 PM
✓ Resolved
Fri, May 22, 2026, 10:20 PM
MINOR
Impact Level
1h 48m
Total Duration
2
Status Updates
Affected Components
MongoDB Atlas for Government
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