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none✓ Resolved
Voice Insights Returning Inaccurate Metrics
Status
resolved
Duration
20 minutes
Updates
1
Coverage
0 articles
INCIDENT TIMELINE
✓ ResolvedWed, Aug 26, 2026, 11:45 PM
This incident has been resolved.
investigatingWed, Aug 26, 2026, 11:25 PM
Our monitoring systems have detected a potential issue with Voice Insights displaying skewed metrics in the Twilio Console. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
📊 TECHNICAL DETAILS
Internal ID
1f200e69-3ac0-46f4-8f86-b54213f66362
External ID
lpg5gt85mhls
🕐 Started
Wed, Aug 26, 2026, 11:25 PM
🔄 Last Updated
Wed, Aug 26, 2026, 11:45 PM
✓ Resolved
Wed, Aug 26, 2026, 11:45 PM
NONE
Impact Level
20 minutes
Total Duration
1
Status Updates
Affected Components
Voice Insights US1
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